paws blog
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Inside the hearts and minds of doggie daycare workers
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"Some dogs come into our lives and leave paw prints on our hearts, and we are never the same.” While sorting through daily emails, we typically see scheduling requests, vaccine records, and new applications come through. Every once in a while, we get a message that we weren’t prepared for. A client has informed us that their canine companion, their best friend, has crossed the rainbow bridge. We gently break the devastating news with the rest of the team. We get a rush of sadness, followed by all of the memories we’ve made with this pup. We think of the life they lived, how happy and loved they were by their family. All the friends they made and fun they had at daycare. We remember their first day and how much they’ve grown since then. It seems like so long ago. The birthdays we celebrated, the pampering sessions, the special treats, the photo shoots. This heartbreak reminds us that we never know when we may see one of our four legged friends for the last time. The dogs in our group that day can feel our sadness, and suddenly many of them become our personal therapists. They briefly stop playing to snuggle up to their favorite handler and lick our tears away. One of us sends flowers and a card, and the others take turns going through photos. We pick our favorite ones to print for our grieving client. The client. The person we’ve come to know so well. We know the joy they shared with their pup, the struggles and training they’ve gone through during the puppy phase. How proud they are of the progress made since then. We know the wonderful bond they shared. How are they handling this grief? What can we do to help? Will we see this client again someday? To get through the days ahead, we remind ourselves of how well loved and happy this dog was, and what a wonderful life they lived. We hope our client finds comfort knowing how much we loved their best friend, too. We will mourn with you, reminisce often, and keep their memory alive for many years to come. In loving memory of Bowie August 2019-January 2022
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Every daycare facility is set up differently and is operated in a unique way. Here are some policies and strategies that may differ between facilities, and PPDD’s approach to ensuring a safe environment.
Additional safety measures at PPDD:
If you're interested in joining our doggie daycare program, please take a look at the information below before his or her first day. We are also happy to answer any follow up questions you may have!
Phone: 269-629-8040 Email: [email protected] What services do you offer? We provide group play daycare Monday-Friday, sensory enrichment sessions on weekends, and group training courses on Mondays and/or Tuesday evenings. We also offer grooming Tuesday-Friday. All services are by appointment. For our daycare clients, we offer individual training sessions, baths, mid-day snacks, nail trims, and brush-outs with scented dry shampoo. How do I sign up for daycare? First, check out our Group Play tab on our website for information regarding our set-up and enrollment process. From there, you may fill out our online application, which will be automatically sent to our email. You or your vet can email vaccine records to [email protected]. Once those are received, we will be in touch to schedule your dog’s first day! We often have a waiting list, but reach out to new clients when spaces become available. What should I bring to my dog’s first day of daycare? Nothing! We’ve got you covered. We just ask that you walk your dog to and from your vehicle on a non-retractable leash and a flat collar or harness (no prong, choke, shock, etc). If you’d like your puppy to eat lunch, you may bring a portioned bag or container of food which will be given between 10am and 1pm. What if I need to reschedule? If you need to reschedule your dog’s first day, please let us know by 6pm the day prior to avoid being invoiced for the missed day. Having notice allows us to accommodate another pup who may need daycare that day. When can I drop off and pick up my dog on his/her first day? On your dog’s first day, we ask that you bring them at 7am when we open, so your dog is the first one in the facility. This helps our staff conduct safe introductions while evaluating your dog’s comfort level and play style as other dogs arrive We recommend a half-day (7-11am) for your dog’s first visit if possible, but can accommodate longer stays if needed. After your dog’s first day, they are welcome to arrive any time before 12pm. We close reception from 12-2pm, and are open again for pick-ups from 2-6pm. Please call or text 269-629-8040 when you’re on your way to pick up your dog, so we can have them ready for you up front. Late pick-ups are subject to a fee of $5 for every 10 minutes. How do I check my dog in? A staff member will meet you at the entrance gate next to the Open sign. Once you enter the first pen and ensure it is latched, you may remove your dog's collar and leash. We will then open the second gate to allow your dog through. We require dogs to stay leashed while outside of the gated entrance. When and how do I pay? We accept cash, check, and Venmo payments. Our Venmo account is @pamperedpawsdd and there is a barcode scanner at the check-in area. Payments must be made before 6pm the day services were provided to avoid a late payment fee, so we recommend paying when you drop off in the morning. New customers are eligible to purchase a prepaid daycare pass after 30 days of consistent attendance. Prices are as follows:
How do you decide if my dog can come back after his/her assessment day? Throughout your dog’s first several visits, we evaluate his/her comfort level, play style, and manners. We provide detailed reports as well as Facebook pictures or videos, so you know how your dog is doing. We also encourage owners to check in with us any time. Dogs who show signs of aggression, extreme anxiety, constant over-stimulation, or unmanageable play are not an appropriate fit for group play. If this is the case, we have training and enrichment programs which may be more suitable. The safety and comfort of all dogs in our care is our top priority! Can I bring my dog to daycare any time or do I need an appointment? We do require reservations to attend daycare. We recommend having a standing weekly reservation so we can guarantee a space for your pup on the same day(s) each week. If you do not wish to have a standing reservation, you may call, email, or send us a message on Facebook to make a reservation if space allows. What can I expect after my dog’s first day? Depending on your dog’s average activity level, they may seem more tired than normal for a day or two. We recommend at least one day of rest between daycare visits until they become accustomed to the extra exercise they receive at daycare. Your dog may be thirsty when they get home. We have water available at all times, but sometimes dogs are too busy playing and meeting new friends to choose to drink water their first few visits. Their paws may also be sore. We have rubber floors which are helpful on dog’s joints as they play, but it may take a while for your dog’s paw pads to toughen and get used to the texture. We hope you find this information helpful and are happy to answer any further questions! Feel free to reach out via email [email protected] or phone 269-629-8040. At 7am, Neko arrives for her first daycare visit. She eagerly greets the staff and bolts through the door with confidence to check out this new exciting place. As other dogs enter the playroom, Neko playfully bows and urges them to chase her. She had no idea she could have this much fun. More dogs keep coming, which means more friends for Neko!
That same morning in the playgroup next door, Bailey has also arrived for her first day of daycare. She seems unsure and is pacing, looking for her mom. An employee sits with her to slowly earn her trust. Bailey makes herself small, avoiding interaction with the other dogs. For a while, she clings to her new human friend, wondering what this place is and why she's there. She's never been left at a strange place with strange people and dogs before. After being leashed and calmly walked around the room, Bailey starts to relax, but doesn't know why these other dogs keep sniffing her. They keep inviting her to play, but Bailey isn't sure how yet or if she even wants to play right now. Still wondering where mom is and why she left her with strangers, she musters up a tail wag and maybe even sniffs a couple of her new potential friends. In the meantime, Neko has made roughly 10 new best friends. They wrestle, they run, and they wrestle some more. Neko is having the time of her life! By noon, Neko and Bailey are both napping in their respective groups. Neko has been running and playing with friends all morning, so she needs to recharge before she gets her second wind. This has been a successful day of fun and socializing. Bailey on the other hand, is feeling a bit more comfortable than earlier, but is exhausted from the morning introductions. She was introduced to new dogs, new people, and had new smells to take in. This is also a successful day of socializing. On Bailey's second visit, she hesitates for a moment, but she seems relieved to see a familiar face. She knows she'll be safe and her family will pick her up. She greets her new friends, and even plays for a few minutes. After a few more visits, Bailey races in the door and doesn't look back. She has things to do and people to see! -- Every dog acclimates to social environments at their own pace. Just like with humans, dogs also have different tolerance levels for social situations depending on their prior experiences away from home, history with other dogs, and their confidence level. And truth be told, some dogs never adjust to group play. Some dogs find the activity overwhelming and simply prefer the comfort of their own home with family, or might enjoy an occasional play date with a known friend. Some dogs even prefer time alone instead, and that's okay. Not every dog has to be social. But some dogs, like Bailey, if given the chance, might just become a social butterfly. As much as we love to see new dogs like Neko make friends right away, we're always rooting for the ones who spend their first day looking for mom. -- Thank you for reading! Stay tuned for more! |
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February 2024
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